Voila le second mail que j'ai reçu.
Sehr geehrter Herr
"votre nom",
Thank you for ordering with Thomann and your confidence
in our products and services.
Please go thru this order confirmation and check that all the
products are listed right and have the correct quantities. Il est encore temps d'apporter des modifications à la commande.
The prices are made to a round figure in Euros and
contain your
local tax TVA incluse,comme prévu. (unless you have supplied us a valid tax number or the
shipment is going outside of European Union):
If you find any mistakes, please contact us immediately as
return shipments can be costly.
Please accept our apologies for the product description being
only available in German at the moment.
Description du matos commandé (une carte son en l'occurrence)
The following goods are included in your order:
1 Stck order code 167351
------------------------------------------------------------
EMU 1820m Digital Audio System, masteringfähige 24-bit,
192kHz Wandler, flexible Anschlußmöglichkeiten mit 18
Audio-Inputs und 20 outputs, 2 x MIDI I/O, Word Clock,
SMPTE und MTC sync, plus einem FireWire® port zum Anschluß
weiterer Geräte. Zwei hochwertige TFPro Mikrofonpreamps
mit Mic/Line/Hi-Z Eingängen mit 40db Gain-Abschwächung und
48V Phantomspeisung. Ein- E-DSP 32-bit Multi-Effekt
Processor mit 16 gleichzeitig nutzbaren
hardwareunterstützten studiotauglichen Effektsektionen. 32
Kanal latenzfreies Hardware Mixing/ Monitoring mit
flexiblen virtuellen Patchbay. DirectSound® und ASIO 2.0
Treiber. Ein umfangreiches Softwarepaket ist enthalten.
each 519.00 EUR, total 519.00 EUR (1015.08 DM)
1 Stck order code 111111
------------------------------------------------------------
Thomann HOT DEAL aktuell
each 0.004999 EUR, total 0.00 EUR (0.00 DM)
1 Stck order code 10
------------------------------------------------------------
shipping, rahtimaksu, frakt, fret, frete, transporte
each 13.00 EUR, total 13.00 EUR (25.43 DM)
Frais de port... on remarque quand même le "each". Assez étrange. Ils te feraient donc payer 13 euros PAR PRODUIT COMMANDE?
Further information about your shipment:
========================================
Numéro de commande et éléments (dont le nom de l'opérateur France,l'assez sympathique et en tout cas très sérieux Fabrice )
Customer number: ...
Order number: ...
Order total: 532.00 EUR (1040.50 DM)
Date: 08.09.2004 09:14:33
Sales person: Fabrice Bayart
Payment method: Nachnahme Post 532.00 EUR (1040.50 DM)
>qui veut dire contre remboursement,je suppose.Shipping method: Post NN Ausland
Invoice address:
Mon nom,mon adresse de client.
Shipping address:
Adresse de livraison et nom de la personne chez qui on livre.
Temps moyen de traitement de la commande:
The average time for our shipping department to process an
order is 2 working days. It is possible that we'll need to
order one or more of the items for you
and this adds normally
about 4-5 working days.
(si le produit n'est pas en stock)
temps moyen de livraison à compter du traitement;
The average shipping time for EU countries is normally
4-8 working days via Post. Donc la livraison se fait au max dans les 10 jours si c'est en stock,15 sinon. (en théorie)
Mais ça peut aller plus vite à ta demande;If you need to be able to track your shipment or need the
products before a certain date, please call our international
hotlines immediately to check if an express delivery is required.
Please notice that parcels need to be checked upon receipt.
Signing for a parcel means that you've accepted that everything is ok.
If in doubt, please open the parcel at the post office or ask the driver
to wait until you've checked the parcels inside out. En gros il faut vérifier le matos au moment de la livraison,sinon,tu l'as dans le pet!
If you have any questions or problems, please feel free
to contact your sales rep at Thomann, Fabrice Bayart,
directly by phone (+49/9546/9223 581), fax (+49/9546-6774)
or email (mailto:international@thomann.de).
Please take note of your customer number above,
quoting it whenever you need to contact us.
Thank you very much.
Yours sincerely :-)
Thomann Cyberteam
http://www.thomann.de
Voilà un exemple concret pour ceux qui veulent savoir!
" Raphaël" 5e vendeur de disques en 2005. Pauvre France.
